Privacy Policy

This privacy policy sets out how Cavaletti Collection uses and protects any information that you give Cavaletti Collection when you use this website. Cavaletti Collection is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Cavaletti Collection may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

Cavaletti Collection may collect personal informtaion which we receive when:

•  You use our website
•  You use our services
•  You contact us or
• You are a recipient of our services.

 

We may collect the following types of information:

• Your name, address, telephone numbers and other contact details.
• Email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
• Your payment information such as credit or debit card details and bank acocunt details. 

For the exhaustive list of cookies we collect see the List of cookies we collect section.

 

Why do we collect this information?

We collect your personal information to:

• Provide you with the services that you may request from us.
• Meet our legal and regulatory obligations.

 

How do we collect this information?

We collect personal information:

• Directly from customers: e.g. when a customer signs up to receive our services or register on our website.
• From publicly available sources: e.g. social media, internet services.

We are comitted to keeping your information up to date as far as is resonably possible. However if you believe that we have made an error, then please contact us as we have outlined below and we will use resonable endeavours to correct. 

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Keeping your information safe and secure.

Cavaletti Collection is committed to keeping customers personal information secure to protect it from being inappropriately or accidentally accesed, used, shared or destroyed, and against it being lost.

 

Third party access

Accesss to your personal informtaion is only allowed when required by law, we do not, and will never, sell or share your information with third parties. 

 

How long do we keep personal information for?

We will only retain customers personal information for as long as it needs it to carry out a particular purpose or meet a particular obligation.

 

Marketing

If you have consented to receive marketing information, you may opt out at a later date by writing to us at contact@cavaletticollection.co.uk You have a right at any time to stop us from contacting you for marketing purposes. 

 

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Access to personal information.

To make a request to Cavaletti Collection Ltd for any personal information we may hold, we need you to contact us by wrting to the address provided below. 

Cavaletti Collection LTD,

Unit 1, College Farm,

Bosty Lane,

Aldridge

WS9 0LF

Or by emailing us contact@cavaletticollection.co.uk

 If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Changes to our Privacy Policy:

We keep our privacy policy under regular reveiw and we will place any updates on this web page. The privacy policy was last updated in May 2018.

 

How to contact us:

Please contact us if you have any questions about our privacy policy or about the information we hold about you:

By email : contact@cavaletticollection.co.uk

Or write to us at:

Cavaletti Collection Ltd,

Unit 1 College Farm,

Bosty Lane,

Aldridge,

WS9 0LF

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name	COOKIE Description
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You sesssion ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any polls you have recently voted in.
POLLN	Information on what polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.